Terms & conditions

Use an X account that you own or are authorized to manage. You must meet X’s eligibility requirements and be legally able to agree to these terms. Keep your account secure and provide accurate information at checkout. Saved sessions and optional passkeys can be used for returning visits without reconnecting X. Followula uses X authorization rather than requesting your X password.

Connecting banner automation authorizes profile banner changes when enabled. You can turn it off or disconnect it from your dashboard. Revoking access through X also prevents future authorized operations.

Top-ups add the stated $5, $10, or $25 nominal credit balance. A rounded 2.5% Followula platform fee and an estimated payment processing amount are added at checkout. Applicable taxes are shown by the checkout provider. Followula absorbs any difference between the processing estimate and actual processing costs.

Credits pay for metered X API usage recorded against your account. Costs depend on the endpoints used and resources returned. Polling can consume credits even when your follower count does not change. Rates, estimates, and usage are shown in the dashboard; estimates may be reconciled against verified API charges. A preview, embed, or public counter view does not itself make a billable X request.

Credits have no scheduled expiry, are not a subscription, and do not automatically recharge. They are tied to your account and are not transferable cash. Funded operations pause when available credits are insufficient. Legacy purchases retain the accounting rules shown when they were purchased.

The first 20 eligible new customers may claim $1 in usage credits once per verified X account. Existing customers and the owner are excluded. A place is reserved for 10 minutes while you connect X; credits are granted only after eligibility and account ownership are verified. Expired or cancelled reservations do not receive a grant. Promotional credits carry no platform or processing fee and have no scheduled expiry once granted; they are not redeemable for cash.

Funded counters continue checking in the background even when your dashboard is closed. The same metered rates apply to promotional and purchased credits. We may reject duplicate or abusive claims.

Polar handles payment checkout under its buyer terms displayed during checkout. Payment must be confirmed before credits are granted. Complete X sign-in in the browser used for checkout to link the purchase to your account.

For duplicate purchases, missing credits, or refund requests, contact support with your order reference. We review requests based on the purchase, usage, Polar’s payment rules, and applicable law. Approved refunds revoke the corresponding credits proportionally. Nothing in these terms limits mandatory consumer rights.

Follower counts are checked approximately every 15 seconds while funded. This is an operating target, not a guarantee. X limits, outages, caching, insufficient credits, and hosting availability can delay updates or interrupt the service. Banner automation additionally requires authorization and a verified upload rate.

Followula is independent and is not affiliated with or endorsed by X Corp. X and Polar services are subject to their own terms. API availability and pricing can change; changes to our service or charges will be reflected in the app.

Do not use Followula to impersonate others, access accounts without permission, circumvent API restrictions, abuse payment or credit systems, or publish unlawful content. You are responsible for the text, artwork, and profile changes you authorize, including having the rights to use that material.

We may restrict access to investigate misuse, protect accounts, comply with law, or respond to provider restrictions. Contact support if you believe access was restricted incorrectly.

We aim to provide accurate counters and billing records, but cannot promise uninterrupted service, follower growth, or a specific result from using Followula. To the extent permitted by applicable law, we are not responsible for indirect losses caused by service interruption or third-party platform changes. This does not exclude responsibility that the law does not permit us to exclude.

We may update the service and these terms. The revision date appears above, and material changes affecting existing users will be communicated through the service. Contact support about account closure, remaining credits, or a dispute.